Help! Laptop hard drive has failed

Discussion in 'Website Suggestions' started by bourkem, Oct 24, 2012.

  1. bourkem

    bourkem Legal Eagle

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    I know nothing about computers so am at the mercy of repairer. Could someone help with the sorts of questions I should be asking pleeease!

    The laptop is about 14 months old. Repairer says hard drive has failed; Quotes $376 - $455 to replace and reinstall windows, and restore data Probably - no guarantee on data. Also says it was running "hot" and should get a cooling pad.

    The thing was an Acer 5745/5553 and wasn't cheap.

    Any help with what I should ask or whether I should get a second opinion would be much appreciated!
     
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  3. Felix

    Felix Idiot, pure and simple

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    Is there data on the drive you need or are you just wanting your laptop back? For that price you'd be better off just replacing it...

    You may be able to get data off the drive using a usb caddy or something like that and I've used hard drive utilities from seagate/wd to transfer data from an old dodgy drive to a new one which gave me my system back.

    Still, don't know what is wrong with your computer, so can't really offer much specific advice.
     
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  4. remedy

    remedy Active Member

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    Most laptops hard drives can be replaced by removing one screw on the back. If you don't need the data back then you can simply by a replacement hard disk for between $60 and $100 depending on the size you need and replace yourself. You should have some dvd's that came with the thing that will revert it back to original windows install once the new drive is in.

    With the old HDD out you may be able to recover data from it by using something like this.

    You could buy all of this and find out that it still doesn't work though. New laptop with probably better specs can be had for $600 or so.
     
  5. bourkem

    bourkem Legal Eagle

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    Thanks for the advice. Don't give a shit about the Laptop itself, but data includes drafts of confidential legal advice. Need that for Govt clients. Thanks for input. :)
     
  6. kneedragon

    kneedragon Re-Member ... ?

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    Then replace the laptop, and see if you can get a copy of the legal advice and stuff. The lawyer's probably still got a copy somewhere.

    If it's really important, there are people who can get just about anything and everything off old (dead) hard drives, but it costs. And for every legit specialist who'll do it right, there's at least one snake-oil salesman. What the good guys can do is nothing short of miraculous, but they charge, and no, I couldn't guess how much. If there's another way to get that data, like ring up your (old?) lawyer and tell them the sob story, that would be a useful option.
     
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  7. PiJiL

    PiJiL Steve Macqueen Award

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    Mac
     
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  8. Backmarker

    Backmarker Piston broke

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    Baaahahaha!! Yeah, because they don't crash.

    Oh wait, the one I had did.. Twice, in 3 years. Motherboard then hard drive


    Oh, and KD, he IS the lawyer :eek:
     
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  9. alphamike

    alphamike Hi-Speed Gumby

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    Then get something like a ReadyNAS and set the machine up to do automatic backups.
     
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  10. remedy

    remedy Active Member

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    Ha! Mac's currently have a replacement program going for faulty HDD's in their toy computers. Hope you've got a backup Pete.

    bourkem, if the data is required then either replace the entire laptop or get a new hdd put in it. Take the old HDD to a specialty data recovery mob and they will most likely be able to recover it - but expect a big bill (then deduct it off next years tax). Then invest in some kind of back up strategy. Must be automated as where there is a reliance on you doing something you will inevitably forget the day before something breaks.

    Cloud based systems are good and are becoming quite cheap. Possibly even free (dropbox or google drive) if you've only got a small amount of data that must be maintained.
     
  11. Felix

    Felix Idiot, pure and simple

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    Skydrive integrates nicely with windows and you can tell it to watch folders for merging...working ok for me so far.
     
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